November 14, 2011

The Next Generation of Real Estate Technology

Real Estate Technology expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses the history of retail real estate technology.

I recently wrote a new whitepaper detailing the progression of technology within the corporate real estate industry. The image below provides a summary of that history. This blog focuses on the newest technology, tablet computing, and how it’s already impacting retail real estate productivity.


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June 29, 2011

NRTA Survey: Retailers moving away from point solutions

Retail technology expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses one takeaway from the recent joint NRTA / Lucernex survey on retailer FASB readiness.

We recently concluded a joint survey with the National Retail Tenants Association (NRTA) focused on the retailers’ perspective of the impact of the FASB changes and their readiness for those changes. One of the great things about collecting this much data at once is that many different dimensions can be explored. The finding that intrigued me the most was HOW retailers are planning to solve the problem and WHO they were involving in the resolution. This finding accentuated for me the vast advances the retail industry has made in both technology and process integration over the past 10 to 15 years. (more…)

April 5, 2011

What makes Store Lifecycle Management different from IWMS?

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discuss the risk of NOT buying a Software as a Service (SaaS) Cloud delivered solution.

Since Gartner coined the term IWMS and lumped in all similar vendors including those focused on Store Lifecycle Management (SLM), it has become increasing hard to tell the difference between IWMS and SLM. Some companies provide SLM, or a point solution and call themselves IWMS and others are truly IWMS vendors and call themselves SLM but just within the retail industry. In truth, while there is an overlap of some of the core features there are marked differences in the needs of the end user, the focus of the applications and how the solutions were developed and are delivered. (more…)

March 1, 2011

The risk of NOT switching to SaaS Cloud for IWMS

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discuss the risk of NOT buying a Software as a Service (SaaS) Cloud delivered solution.

In October of 2005 Bill Gates sent a memo to Microsoft’s top management sounding the alarm that the rise of utility computing threatened to destroy its core business.1 Microsoft, at the time, was a pure perpetual software vendor, selling all their software to be installed on a customer computer or server and charging large fees up front with a small annual maintenance fee. This is the way virtually all vendors in the IWMS space continue to do business today – large upfront fees with even larger implementation fees to put software on several servers behind the corporate firewall where the company then has to allocate internal IT resources to manage and maintain the application. (more…)

November 22, 2010

The history of the IWMS market

Corporate Real Estate expert and Lucernex CEO, Mike Nuzum (see Mike’s management summary here) along with IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discuss their perspective on the history of the IWMS market.

Typically in our blogs, we attempt to write an impartial analysis of the subject at hand and save the Lucernex marketing for the end. However, in this blog, the story of the IWMS market is really the story of Lucernex so there is no way to separate the Lucernex details from the body of the blog.

This is the story of how the IWMS market came about, from the perspective of several industry experts who work at or with Lucernex. As IWMS is a consolidation of the Facilities Management, Facilities Maintenance and Corporate Real Estate software markets, I am very sure there are other opinions from other vendors, especially from outside the retail part of this market, but here’s our viewpoint. (more…)

October 26, 2010

Risks of upgrading Lease Administration Software alone or as part of an IWMS

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses the risks of upgrading your lease administration software.

Whether you have realized it or not, the “Y2K” of the lease administration market is upon us. When the new FASB guidelines get approved, virtually every company with lease administration software will now have legacy lease administration software that must be replaced. Most, if not all, of the products that have been out for more than a few years will either not be upgraded due to the age of the core technology or ownership changes or will be replaced by their vendor eventually with what is truly a new product, not an upgrade. (more…)

September 23, 2010

Why building real estate software in house is no longer financially feasible

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses why internally developed real estate software is no longer financially feasible.

We recently attempted to sell our applications to a very large retail chain which ended with them deciding that their “IT department had looked at everything out there and they decided to build it in-house instead.”

While it has become far less common, there remain corporate, retail and healthcare companies that still go down the road of building their own real estate management software. In the current economy, with the number of low-cost and low-risk software options out there today, I can’t imagine how a valid financial argument can be made to justify the internal short and long-term cost of an internally developed application.
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September 7, 2010

3rd party licenses and IWMS pricing

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses use of third party software licenses in IWMS.

So here is one of the dirty little secrets of all software vendors including almost all IWMS vendors. Has this happened to you? Your company begins a product selection and ask for preliminary pricing from vendors to make sure they are in the ballpark. They provide informal pricing. You pick your finalists and send out the RFP. When you look at the pricing provided in the RFP you notice the pricing they provided is shown but there is also a list of required third party licenses; often not including the prices of those licenses (which probably makes you think they are negligible).
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August 30, 2010

How Cloud Computing improves an IWMS

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses the benefits of Cloud Computing to IWMS users.

In prior Blogs I discussed the differences between the different types of Web-based software delivery; namely ASP (application service provider), SaaS (software as a service) and cloud computing and I discussed the pros and cons of each. In this blog I will focus specifically on the primary benefits of cloud computing for IWMS users, performance, ease of implementation, price and payment flexibility.

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July 12, 2010

Reporting options in IWMS applications

IWMS expert and Lucernex President, Joe Valeri (see Joe’s management summary here), discusses reporting options in IWMS Location Performance Management Applications.

It always amazes me how little importance some software buyers place on reporting options. The fact is, while some IWMS applications have great industry specific functionality or better project management or CAFM or lease administration; the ultimate reason to establish a single source of location data it to enable effective decision-making. And effective decision-making can only come through thoughtful review of summarized data (i.e. reporting). While dashboards can help drive some decision making as can specific analysis functionality, reports are still the most widely used deliverable of any IWMS system.
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